Shipping & Returns

Shipping & Delivery

At Laangza, we aim to deliver our products to customers worldwide. Currently, we offer delivery to select locations. To confirm whether we deliver to your specific area, please refer to the shipping section during the checkout process. Alternatively, you can reach out to our dedicated customer support team for assistance on the below coordinates:

We work with reputed services to ensure the secure and efficient delivery of your orders. The choice of shipping method and carrier may vary based on your location and the size of your order. During checkout, you'll have the flexibility to select from the available shipping methods and view estimated delivery timelines.

We aim to process your orders efficiently so that your products reach you promptly. All orders placed with us will be shipped from our warehouse within 24 hours of order placement. Upon shipment of your order, we will keep you informed through email or SMS, allowing you to receive real-time updates on its progress.

Satisfaction Guarantee

At Laangza, our primary goal is for you to enjoy every sip of our natural mineral water. Should you find any reason for dissatisfaction with your purchase, our team is here to assist you promptly.

Cancellations

You may cancel your order by sending us an email within one hour of placing the order or before the order is dispatched.

Returns (If Applicable)

For reasons of hygiene, quality and safety, we do not accept returns. We accept returns under the following circumstances:

1. Incorrect Order: If you receive a product different from your order, please notify us via email within 24 hours of delivery. To be eligible for a return, the item must be unused and in its original condition.

2. Damaged Product: In the event of a damaged product, please email us within 24 hours of delivery with attached photo proof to expedite your return request.

Refunds (If Applicable)

If your return qualifies for a refund, we will initiate the refund process. The refund amount will be automatically credited to your original payment method within 07 business days.

While we aim to ensure a seamless and hassle-free delivery experience, occasional delays may occur due to unforeseen circumstances such as weather conditions or logistical challenges. Should you encounter any issues with the delivery of your order, please reach out to our customer support team, and we will work diligently to resolve the matter promptly.

If you have further inquiries or require additional information regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure an exceptional experience with our products and services.

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